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Risultato della ricerca per: Customer service
Suggerimento: prova ad usare i caratteri " per cercare la frase Customer service. Es. "Customer service"
 
Pagine: 1 | 2 | 3 | 4 | 5

per azienda specializzata nella produzione di serramenti industriali ricerchiamo:
05/06/2020 14:00 Fonte: Risorse
 
 
description teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office, and other specialized services to ensure consistently positive customer interactions. we are searching for a team leader who has a passion for people. you should thrive on effective team working, collaboration, openness, and belief in your people. this is not a command and control environment - if you have a passion for developing your people to deliver world-class results, we want to talk with you! purpose of the role as a customer experience team leader, you will ensure an exceptional customer and employee experience by creating team connection, communicating direction and goals, providing regular performance feedback and developing members of the team to ensure career growth, while working closely with the rest of the management team to drive continuous performance improvements. what you will do support and manage the day-to-day operations of a team of 12-15 cx advocates providing customer service & technical assistance to our customers with high quality, efficiency, empathy, and accuracy. as the driving force behind the team, conduct regular 1:1 meetings with your team to maintain focus and motivation on customer service standards and targets, 80% of your day will consist of coaching and educating advisors on how to improve their performance. ensure everyone on the team has appropriate training and any required resources to perform their jobs to their best. create an environment focusing on fun, enthusiasm, and accountability; a safe and open space where regular and constructive feedback is encouraged. manage change effectively - knowing how to handle periods of change and lead the team through such periods, displaying motivating and encouraging behaviors. squeeze and analyze our metrics reporting and identify areas for the development of the team. stay up to date with the client's policies and procedures, and make sure that you get your hands dirty on a regular basis working shoulder-to-shoulder with your team when the situation is required. collaborate in the recruitment process and bring new team members on board. be an ambassador for teleperformance at all times, promoting the highest standards of ethical and professional conduct and acting as a role model to other team members. requirements what you will bring you are native swedish and fluent in english demonstrable experience in the contact center environment as team leader, going above and beyond to provide an amazing service that delights customers. an enthusiastic, positive and driven approach, with excellent organizational skills and an interest in developing yourself and others to deliver results. experience in performance management with a strong commitment to providing excellent customer service. experience working in a fast-paced environment, with the flexibility to adapt efficiently to changing priorities strong analytical skills and the ability to drive changes, you use your own initiative whilst being innovative and creative. offer what we offer full-time contract (39 hours/week), from monday to sunday salary: up to 28.550? gross/year individual career plans with the potential to grow within the company, our team is continuously expanding and new opportunities are open often. excellent work environment and team building activities in a dynamic and international environment. discounted access to over 1800 gyms and sports centers across spain in partnership with gympass becoming a member of our worldwide team means that there are literally no limits to your growth potential. wherever you want to go in your career, the support and motivation that we have built into our culture will travel with you. we know that when you are successful, we are successful, so we've developed a number of programs specially designed to give our team every chance at advancement possible; no matter whether it's personal or professional. take a look at them on our website at https://es.www.teleperformance.com/es-es/sostenibi... we'll be waiting to hear from you!
05/06/2020 13:06 Fonte: EuropeLanguageJobs
description teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office, and other specialized services to ensure consistently positive customer interactions. we are searching for a team leader who has a passion for people. you should thrive on effective team working, collaboration, openness, and belief in your people. this is not a command and control environment - if you have a passion for developing your people to deliver world-class results, we want to talk with you! purpose of the role as a customer experience team leader, you will ensure an exceptional customer and employee experience by creating team connection, communicating direction and goals, providing regular performance feedback and developing members of the team to ensure career growth, while working closely with the rest of the management team to drive continuous performance improvements. what you will do support and manage the day-to-day operations of a team of 12-15 cx advocates providing customer service & technical assistance to our customers with high quality, efficiency, empathy, and accuracy. as the driving force behind the team, conduct regular 1:1 meetings with your team to maintain focus and motivation on customer service standards and targets, 80% of your day will consist of coaching and educating advisors on how to improve their performance. ensure everyone on the team has appropriate training and any required resources to perform their jobs to their best. create an environment focusing on fun, enthusiasm, and accountability; a safe and open space where regular and constructive feedback is encouraged. manage change effectively - knowing how to handle periods of change and lead the team through such periods, displaying motivating and encouraging behaviors. squeeze and analyze our metrics reporting and identify areas for the development of the team. stay up to date with the client's policies and procedures, and make sure that you get your hands dirty on a regular basis working shoulder-to-shoulder with your team when the situation is required. collaborate in the recruitment process and bring new team members on board. be an ambassador for teleperformance at all times, promoting the highest standards of ethical and professional conduct and acting as a role model to other team members. requirements what you will bring you are native finnish and fluent in english demonstrable experience in the contact center environment as team leader, going above and beyond to provide an amazing service that delights customers. an enthusiastic, positive and driven approach, with excellent organizational skills and an interest in developing yourself and others to deliver results. experience in performance management with a strong commitment to providing excellent customer service. experience working in a fast-paced environment, with the flexibility to adapt efficiently to changing priorities strong analytical skills and the ability to drive changes, you use your own initiative whilst being innovative and creative. offer what we offer full-time contract (39 hours/week), from monday to sunday salary: up to 28.550? gross/year individual career plans with the potential to grow within the company, our team is continuously expanding and new opportunities are open often. excellent work environment and team building activities in a dynamic and international environment. discounted access to over 1800 gyms and sports centers across spain in partnership with gympass becoming a member of our worldwide team means that there are literally no limits to your growth potential. wherever you want to go in your career, the support and motivation that we have built into our culture will travel with you. we know that when you are successful, we are successful, so we've developed a number of programs specially designed to give our team every chance at advancement possible; no matter whether it's personal or professional. take a look at them on our website at https://es.www.teleperformance.com/es-es/sostenibi... we'll be waiting to hear from you!
05/06/2020 13:03 Fonte: EuropeLanguageJobs
description teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office, and other specialized services to ensure consistently positive customer interactions. we are searching for a team leader who has a passion for people. you should thrive on effective team working, collaboration, openness, and belief in your people. this is not a command and control environment - if you have a passion for developing your people to deliver world-class results, we want to talk with you! purpose of the role as a customer experience team leader, you will ensure an exceptional customer and employee experience by creating team connection, communicating direction and goals, providing regular performance feedback and developing members of the team to ensure career growth, while working closely with the rest of the management team to drive continuous performance improvements. what you will do support and manage the day-to-day operations of a team of 12-15 cx advocates providing customer service & technical assistance to our customers with high quality, efficiency, empathy, and accuracy. as the driving force behind the team, conduct regular 1:1 meetings with your team to maintain focus and motivation on customer service standards and targets, 80% of your day will consist of coaching and educating advisors on how to improve their performance. ensure everyone on the team has appropriate training and any required resources to perform their jobs to their best. create an environment focusing on fun, enthusiasm, and accountability; a safe and open space where regular and constructive feedback is encouraged. manage change effectively - knowing how to handle periods of change and lead the team through such periods, displaying motivating and encouraging behaviors. squeeze and analyze our metrics reporting and identify areas for the development of the team. stay up to date with the client's policies and procedures, and make sure that you get your hands dirty on a regular basis working shoulder-to-shoulder with your team when the situation is required. collaborate in the recruitment process and bring new team members on board. be an ambassador for teleperformance at all times, promoting the highest standards of ethical and professional conduct and acting as a role model to other team members. requirements what you will bring you are native norwegian and fluent in english demonstrable experience in the contact center environment as team leader, going above and beyond to provide an amazing service that delights customers. an enthusiastic, positive and driven approach, with excellent organizational skills and an interest in developing yourself and others to deliver results. experience in performance management with a strong commitment to providing excellent customer service. experience working in a fast-paced environment, with the flexibility to adapt efficiently to changing priorities strong analytical skills and the ability to drive changes, you use your own initiative whilst being innovative and creative. offer what we offer full-time contract (39 hours/week), from monday to sunday salary: up to 28.550? gross/year individual career plans with the potential to grow within the company, our team is continuously expanding and new opportunities are open often. excellent work environment and team building activities in a dynamic and international environment. discounted access to over 1800 gyms and sports centers across spain in partnership with gympass becoming a member of our worldwide team means that there are literally no limits to your growth potential. wherever you want to go in your career, the support and motivation that we have built into our culture will travel with you. we know that when you are successful, we are successful, so we've developed a number of programs specially designed to give our team every chance at advancement possible; no matter whether it's personal or professional. take a look at them on our website at https://es.www.teleperformance.com/es-es/sostenibi... we'll be waiting to hear from you!
05/06/2020 13:02 Fonte: EuropeLanguageJobs
 
 
description teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office, and other specialized services to ensure consistently positive customer interactions. we are searching for a team leader who has a passion for people. you should thrive on effective team working, collaboration, openness, and belief in your people. this is not a command and control environment - if you have a passion for developing your people to deliver world-class results, we want to talk with you! purpose of the role as a customer experience team leader, you will ensure an exceptional customer and employee experience by creating team connection, communicating direction and goals, providing regular performance feedback and developing members of the team to ensure career growth, while working closely with the rest of the management team to drive continuous performance improvements. what you will do support and manage the day-to-day operations of a team of 12-15 cx advocates providing customer service & technical assistance to our customers with high quality, efficiency, empathy, and accuracy. as the driving force behind the team, conduct regular 1:1 meetings with your team to maintain focus and motivation on customer service standards and targets, 80% of your day will consist of coaching and educating advisors on how to improve their performance. ensure everyone on the team has appropriate training and any required resources to perform their jobs to their best. create an environment focusing on fun, enthusiasm, and accountability; a safe and open space where regular and constructive feedback is encouraged. manage change effectively - knowing how to handle periods of change and lead the team through such periods, displaying motivating and encouraging behaviors. squeeze and analyze our metrics reporting and identify areas for the development of the team. stay up to date with the client's policies and procedures, and make sure that you get your hands dirty on a regular basis working shoulder-to-shoulder with your team when the situation is required. collaborate in the recruitment process and bring new team members on board. be an ambassador for teleperformance at all times, promoting the highest standards of ethical and professional conduct and acting as a role model to other team members. requirements what you will bring you are native danish and fluent in english demonstrable experience in the contact center environment as team leader, going above and beyond to provide an amazing service that delights customers. an enthusiastic, positive and driven approach, with excellent organizational skills and an interest in developing yourself and others to deliver results. experience in performance management with a strong commitment to providing excellent customer service. experience working in a fast-paced environment, with the flexibility to adapt efficiently to changing priorities strong analytical skills and the ability to drive changes, you use your own initiative whilst being innovative and creative. offer what we offer full-time contract (39 hours/week), from monday to sunday salary: up to 28.550? gross/year individual career plans with the potential to grow within the company, our team is continuously expanding and new opportunities are open often. excellent work environment and team building activities in a dynamic and international environment. discounted access to over 1800 gyms and sports centers across spain in partnership with gympass becoming a member of our worldwide team means that there are literally no limits to your growth potential. wherever you want to go in your career, the support and motivation that we have built into our culture will travel with you. we know that when you are successful, we are successful, so we've developed a number of programs specially designed to give our team every chance at advancement possible; no matter whether it's personal or professional. take a look at them on our website at https://es.www.teleperformance.com/es-es/sostenibi... we'll be waiting to hear from you!
05/06/2020 13:02 Fonte: EuropeLanguageJobs
adecco financial services is looking for a junior underwriting assistant (legge 68/1999). as part of the operations division, the key middle office mission is to handle client's contracts and related administrative requests by providing a high-quality customer service and by supporting the underwriting team in the most cost-effective way. the junior underwriting assistant is responsible for: - contracts handling: (master policies, international programs outgoing and incoming) - in an efficient and correct way for new and established businesses (sending, receiving, controlling) - by checking the conditions of acceptance of the customer's request, interacting with the customer if necessary, by using various available data sources to make the right decision and give the right advice to the broker / client - by following until contract signing or refusal - by developing draft contracts / amendments that fit with customer needs - by modifying coverage concepts if desired by the client / broker - by preparing contracts which are beyond his / her authority and discuss them with manager - by monitoring, planning and issuing contractual documents (certificates...) - data management - preparing and sending weekly reports - preparing premium flows - preparing ipsc - controlling gross and net portfolio - controlling data quality tecnichal skills: - know the law and insurance regulatory system - know and use underwriting procedures - use digital tools and media, integrate them to optimize his or her ways of working and communicating - communicate and work in english behavioral skills - focus on the customer, understand and anticipate his/her needs to provide customized solutions - adapt quickly to changes, show appetite for the unknown, learn in all circumstances - work in team with members from different expertises, places and cultures to achieve collective goals offering: fixed term contract 12 months, ccnl ania, gross salary 26-30k. la ricerca è rivolta in particolare a persone tutelate dalla legge n.68 del 12 marzo 1999: collocamento mirato delle persone con disabilità. esperienze lavorative: addetto underwriting - settore industriale: assicurazioni - 6 mesi titolo di studio: laurea magistrale - economico / giuridico - economia bancaria, finanziaria e assicurativa lingue conosciute: inglese: parlato ottimo - scritto ottimo - comprensione ottimo competenze: fogli di calcolo / elettronici - excel, livello ottimo assicurazioni - back office assicurativo, livello buono disponibilità oraria: full time ccnl: ania benefits: buoni pasto patente: b mezzo di trasporto: auto, mezzi pubblici osservazioni: la ricerca è rivolta in particolare a persone tutelate dalla legge n.68 del 12 marzo 1999: collocamento mirato delle persone con disabilità.
05/06/2020 13:01 Fonte: Adecco
Azienda: Adecco
description teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office, and other specialized services to ensure consistently positive customer interactions. we are searching for a team leader who has a passion for people. you should thrive on effective team working, collaboration, openness, and belief in your people. this is not a command and control environment - if you have a passion for developing your people to deliver world-class results, we want to talk with you! purpose of the role as a customer experience team leader, you will ensure an exceptional customer and employee experience by creating team connection, communicating direction and goals, providing regular performance feedback and developing members of the team to ensure career growth, while working closely with the rest of the management team to drive continuous performance improvements. what you will do support and manage the day-to-day operations of a team of 12-15 cx advocates providing customer service & technical assistance to our customers with high quality, efficiency, empathy, and accuracy. as the driving force behind the team, conduct regular 1:1 meetings with your team to maintain focus and motivation on customer service standards and targets, 80% of your day will consist of coaching and educating advisors on how to improve their performance. ensure everyone on the team has appropriate training and any required resources to perform their jobs to their best. create an environment focusing on fun, enthusiasm, and accountability; a safe and open space where regular and constructive feedback is encouraged. manage change effectively - knowing how to handle periods of change and lead the team through such periods, displaying motivating and encouraging behaviors. squeeze and analyze our metrics reporting and identify areas for the development of the team. stay up to date with the client's policies and procedures, and make sure that you get your hands dirty on a regular basis working shoulder-to-shoulder with your team when the situation is required. collaborate in the recruitment process and bring new team members on board. be an ambassador for teleperformance at all times, promoting the highest standards of ethical and professional conduct and acting as a role model to other team members. requirements what you will bring you are native portuguese and fluent in english demonstrable experience in the contact center environment as team leader, going above and beyond to provide an amazing service that delights customers. an enthusiastic, positive and driven approach, with excellent organizational skills and an interest in developing yourself and others to deliver results. experience in performance management with a strong commitment to providing excellent customer service. experience working in a fast-paced environment, with the flexibility to adapt efficiently to changing priorities strong analytical skills and the ability to driv offer what we offer full-time contract (39 hours/week), from monday to sunday salary: up to 22.000? gross/year individual career plans with the potential to grow within the company, our team is continuously expanding and new opportunities are open often. excellent work environment and team building activities in a dynamic and international environment. discounted access to over 1800 gyms and sports centers across spain in partnership with gympass becoming a member of our worldwide team means that there are literally no limits to your growth potential. wherever you want to go in your career, the support and motivation that we have built into our culture will travel with you. we know that when you are successful, we are successful, so we've developed a number of programs specially designed to give our team every chance at advancement possible; no matter whether it's personal or professional. take a look at them on our website at https://es.www.teleperformance.com/es-es/sostenibi... we'll be waiting to hear from you!
05/06/2020 13:01 Fonte: EuropeLanguageJobs
 
 
description the primary role of the o2c order management associate is to support the accurate, efficient and compliant customer order processing for customers across the business. an excellent opportunity to join a progressive multinational pharmaceutical organization. role responsibilities: effectively process all manual orders received through phone, fax & email, ensuring priority for urgent orders, ensuring a positive customer experience effectively manage all customer disputes to resolve any issues with orders, including completing outbound calls to established customers, coordinating with o2c accounts receivable or supply chain teams and escalating disputes where applicable. review key metrics & communicate to stakeholders to ensure kpis are being met support global/regional o2c projects with influence on accurate, efficient & compliant order processing support the overall o2c order management team by demonstrating flexibility in providing cover for team members and training of new team members be seen as a 'go-to' information resource for o2c order management processing and related queries requirements role requirements: 2-3 years' experience in o2c function with knowledge of order processing and customer service fluency in english & dutch language demonstrate a strong compliance-oriented mindset & help to build a strong compliance culture ability to handle complexity and utilize analytical skills, with attention to detail ability to proactively & effectively analyze & resolve problems ability to work in a global team environment and communicate effectively with both internal business partners of all levels & disciplines as well as external team members offer competitive salary and benefits on offer, as well as excellent opportunities for progression and skillset expansion
05/06/2020 12:37 Fonte: EuropeLanguageJobs
description teleperformance portugal is looking for someone with excellent communication and problem-solving skills. start a promising career, finding the solution for issues of business customers, maintaining a positive relationship between them and the company. you will use your communication skills to address several questions through multiple communication channels, guaranteeing a great customer experience. be part of our success and make the world's information more accessible and useful! responsibility analyze issues of business customers, partners, clients or internal stakeholder's and find the best ways to resolve them; address issues via chat, email or phone channels, following operating procedures; close customer inquiries regarding online marketing products, troubleshoot issues per process specifications, assist users in recovering account information and assist in payment related issues; adapt existing processes to craft alternate solutions, or escalate critical or more complex queries to the next level for resolution. requirements excellent communication skills in german; bachelor's degree (preferred); minimum 6 months of relevant customer care experience; general understanding of online marketing products/services being supported; excellent communication skills; problem-solving skills; dynamic and organized. offer the signing bonus will be paid as soon as the contract is signed and it is conditioned to a tenure of at least 12 months; work location: lisbon - oeiras; international career in a multicultural environment; training and familiarization phase; opportunity to grow in a multinational company; free portuguese language courses, surfing, soft trekking and much more.
05/06/2020 11:47 Fonte: EuropeLanguageJobs
description are you passionate about the world of online marketing? teleperformance portugal is looking for someone with excellent communication and problem-solving skills. start a promising career, finding the solution for issues of business customers, maintaining a positive relationship between them and the company. responsibility - analyze issues of business customers, partners, clients or internal stakeholder's and find the best ways to resolve them; - address issues via chat, email or phone channels, following operating procedures; - close customer inquiries regarding online marketing products, troubleshoot issues per process specifications, assist users in recovering account information and assist in payment related issues; - adapt existing processes to craft alternate solutions, or escalate critical or more complex queries to the next level for resolution. requirements - excellent communication skills in french; - bachelor's degree (preferred); - minimum 6 months of relevant customer care experience; - general understanding of online marketing products/services being supported; - excellent communication skills; - problem-solving skills; - dynamic and organized. offer - work location: lisbon - oeiras; - international career in a multicultural environment; - training and familiarization phase; - opportunity to grow in a multinational company; - free portuguese language courses, surfing, soft trekking and much more.
05/06/2020 11:43 Fonte: EuropeLanguageJobs
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