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open gi is a leading software development company and a trusted partner to the general insurance industry. based across the uk and europe, our support and development services make us a truly diverse organisation that offers a range of it solutions to insurance brokers, insurers and mgas. we are recruiting an insurer support analyst based in worcester. the key purpose of this role is to provide technical and user support for insurance companies and brokers regarding rates/pos/edi functionality on open g i systems. key responsibilities: carry out rates analysis for private car, home, motorcycle, commercial vehicle insurance. train to become proficient in the support of the same products for edi/pos and the insurer admin systems. assist the team by implementing procedures for dealing with support issues. manage support calls on call queues for broker support and insurer support. respond to the customer within a timely manner to keep customer disruption to a minimum. dial into brokers' systems using relevant communication software and fix incorrect/corrupt policy data using relevant edi data editing tools. analyse, identify and resolve support queries via direct communication with insurance companies, brokers, development, business analysts and qa test teams. raise jira tickets for the development team for any corrective work for live insurer products. ensure all accompanying information to substantiate issue is provided for the ticket. provide second line support for the support centre for more in depth rates and edi/pos issues. keep a log of support issues. participate in insurer meetings where necessary to provide updates and discuss issues. investigate issues regarding transmitted edi messages. skills, experience and qualifications required for this role include experience in an analytical, research or equivalent role experience in an insurer/broker/software house environment knowledge of personal lines insurance recognised insurance qualification / certification would be advantageous excellent communication and interpersonal skills ability to discuss requirements at a technical and business level pragmatic in approach when dealing with customer demands and requirements, with good negotiation skills benefits include: competitive salary depending on skills and experience company pension life assurance and critical illness cover perkbox - an exclusive benefits platform offering a wide range of discounts and benefits free parking onsite restaurant (including starbucks coffee) cycle to work scheme to apply for this role please complete the application for employment below and upload your supporting statement and cv.
13/12/2019 12:23 Fonte: IntervieWeb
Azienda: Open GI Ltd
 
 
impiegato/a amministrativo/a (p. time iniziale) descrizione mansione la risorsa inserita in ufficio amministrativo si occuperà di registrazione fatture, gestione clienti, fornitori, organizzazione autotrasportatori, rimborsi spese dipendenti, emissione documenti di vendita (ddt e fatture), registrazione prima nota, predisposizione degli adempimenti contabili e fiscali periodici/annuali. requisiti diploma di ragioneria o laurea in materie economiche pregressa esperienza in mansione analoga conoscenza dei principi contabili e fiscali ottima conoscenza del pacchetto office (in particolare word ed excel) contratto somministrazione durata part- time (6 ore), con inserimento full-time al termine della sostituzione maternità. sede di lavoro cittadella (pd) orario di lavoro part time orizzontale data pubblicazione 13/12/2019 kelly services s.p.a., iscritta in data 26/11/2004 nell'albo informatico delle agenzie per il lavoro, sez. i., prot. n. 1098-sg. i candidati ambosessi (l. 903/77) sono invitati a leggere l'informativa sulla privacy sul sito www.kellyservices.it premi qui per candidarti stampa offerta cerca altre offerte
13/12/2019 12:00 Fonte: Kelly Services
the product ma rketing management team at innovyze is at the very core of the strategy, execution and growth of our company. the exciting news is that our pm m team is growing! ?we are looking for a skilled commercial and technical leader to provide strategic direction and tactical execution to promote innovyze's diverse software portfolio. this is an excellent opportunity for an outstanding individual to work with a team to drive a cohesive vision for the product line, establish go-to-market priorities, ensure market messaging and ultimately ensure profitable growth. this is a highly visible strategic position in the organization and you'll need a diverse skillset to be successful. establish market positioning develop product positioning and messaging develop, assess and report on qualitative and quantitative assessment of product offerings meet regularly with customers to understand their market problems and experience initiate and manage global market research study to quantify product adoption grow customer adoption aid in development of content marketing and thought leadership assets develop and refine enablement tools for sales/support teams track awareness, use, and satisfaction of team collateral ensure go-to-market (gtm) alignment partner with marketing and product management teams to provide marketing leadership and go-to-market planning and execution. create, manage and implement gtm plans to support product roadmaps build market intelligence be the expert on markets and buyer insights monitor and assess competitive activities to drive product and gtm strategies work and develop relationships with key thought leaders and influencers skills & abilities: outstanding communication skills and ability to work with all levels in an organization. strategic mindset that can envision the future while focusing on execution and success today. ability to prioritize competing demands and excellent time management skills. a natural leader that can guide teams without direct authority. effective presenter. positive attitude and inclusive professional demeanour. must thrive in a collaborative environment with a dynamic team focused on client needs. qualifications: bachelors degree. 7-10 years of professional experience. 5+ years experience in the water infrastructure market (preferred). 5+ years as a product marketing manager (or similar role) for a software product. ability to travel up to 20%, including international travel. a little about us we are a passionate bunch. we care about our customers, our employees, the software products we build, and the communities we serve. we are the global leaders in water infrastructure software. our advanced simulation, operational analytics, and asset planning software provides our clients the confidence to make insight-driven, cost-effective decisions to deliver sustainable solutions for our communities and the environment. what does innovyze stand for? what matters to us as a company, in how we behave, internally and with customers? there are four?company values?that are really clear to us. look anywhere in the company and you'll see these playing out every day.
13/12/2019 00:26 Fonte: IntervieWeb
Azienda: Innovyze
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