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Risultato della ricerca per: Customer service
Suggerimento: prova ad usare i caratteri " per cercare la frase Customer service. Es. "Customer service"
 
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job purpose: the account services rep role is responsible for supporting orderbook execution for our accounts to enable sustainable and profitable growth for hurley. in partnership with stakeholders across the integrated team and our customers, this role is responsible to contribute to achieve the shipping targets through effective inventory management and delivering superior customer service. operational execution: maximize the accurate and on-time delivery of customer orders deliver against key supply chain metrics regarding inventory, order book flow, and coverage orderbook management - discuss and manage: cancellations, returns, air freight requests, late orders, uncovered orders, product launch dates etc. analyze order book patterns and shipping performance and identify root-causes as input to process improvements shipping - provide available orders reports to the customers, receive and process booking requests, work with distribution planners, shipping teams, allocation support, carriers, monitor delivery performance and solve problems. deliver superior customer service to the customer through quick response time to complaints and ad-hoc requests assist in allocation process by analyzing and releasing orders based on specified criteria contact buyers/sales reps regarding the need for extensions and/or substitutions accommodate customer requests by entering at once orders via telephone, fax and email process daily incoming customer requests for returns, shortages, proof of delivery and order changes relationship management: actively participate in the team - including providing input into team meetings and suggestions for improvements develop and maintain relationships with your key contacts at the account's planning and ops teams and other external parties (carriers, customer warehouses, etc.) assist credit department with claims approvals/denials to help maintain a lower chargeback figure. expedite catalogs, samples, information and promotional items via fed ex to customers/sales reps ability to work independently with little supervision ability to travel to visit accounts and attend tradeshows qualifications prefer bachelor's degree in business or two to five years proven success in customer service, sales or account management strong pc skills, including experience using ms office, ms outlook, full circle and internet demonstrated ability to manage multiple projects excellent written and oral communication skills - prefer bachelor's degree in business or two to five years proven success in customer service, sales or account management strong pc skills, including experience using ms office, ms outlook, full circle and internet demonstrated ability to manage multiple projects excellent written and oral communication skills
19/04/2018 21:22 Fonte: NikeRetailJobs
Azienda: Corporate
 
 
randstad office di rozzano seleziona per azienda di trezzano sul naviglio un customer service representative
19/04/2018 19:25 Fonte: Randstad
thermo fisher scientific inc. (nyse: tmo) is the world leader in serving science, with revenues of more than $20 billion and approximately 65,000 employees globally. our mission is to enable our customers to make the world healthier, cleaner and safer. we help our customers accelerate life sciences research, solve complex analytical challenges, improve patient diagnostics, deliver medicines to market and increase laboratory productivity. through our premier brands - thermo scientific, applied biosystems, invitrogen, fisher scientific and unity lab services - we offer an unmatched combination of innovative technologies, purchasing convenience and comprehensive services. product marketing manager structural biology job id : 60800br location : netherlands - eindhoven job description thermo fisher scientific inc. (nyse: tmo) is the world leader in serving science, with revenues of more than $20 billion and approximately 65,000 employees globally. our mission is to enable our customers to make the world healthier, cleaner and safer. we help our customers accelerate life sciences research, solve complex analytical challenges, improve patient diagnostics, deliver medicines to market and increase laboratory productivity. through our premier brands ? thermo scientific, applied biosystems, invitrogen, fisher scientific and unity lab services ? we offer an unmatched combination of innovative technologies, purchasing convenience and comprehensive services. the position the life science business unit within thermo fisher's materials and structural analysis division provides high-value capital equipment workflow solutions for biological 3d imaging, ranging from atomic resolution imaging of protein complexes to volume acquisition of cellular compartment structures. cryo-electron microscopy single particle analysis (cryo-em spa) is primarily used in structural biology for determining the structure of protein complexes at high resolution, and this business segment is on an exceptional growth trajectory. to support this growth the life sciences business unit is expanding its cryo-em spa product marketing team in order to support and accelerate further growth. enabled by technological breakthroughs, it is essentially the scientific impact that is driving strong market demand. cryo-em spa has become an essential tool to understand the mechanisms of life and disease at the atomic scale, and is transformative to drug discovery. as such the long-term impact on human well-being cannot be overstated, as evidenced for instance by the 2017 nobel prize in chemistry which was awarded to 3 pioneers in the cryo-em field. reporting to the director of product marketing, and working in a global team of 6, the pmm drives accelerated market adoption through development of outbound marketing plans and strategic business development activities, while working closely with product managers to develop a long-term product and workflow roadmap. finally, thermo fisher scientific offers a unique breadth of opportunities for growth, worldwide and over many different markets, technologies and functions the 2017 nobel prize in chemistry: cryo-electron microscopy explained https://www.youtube.com/watch?v=026rztxb1zw key responsibilities include: working in compliance with legislation and ims strategic planning ? develop global go-to-market strategy, outbound marketing strategy, specific regionalized go-to-market plans and oversee their execution. conduct competitive analysis and develop competitive positioning. create the core positioning, messaging and segmentation, establish pricing, bundling, and packaging. innovation ? create the value proposition for existing and new products and new business models. validate those with key customers. create and deliver training for the sales team. marketing (launch) plan execution ? work closely with corporate marketing and deliver content to develop highly tailored go-to-market collaterals such as presentations, demonstrations, datasheets, white papers, web pages, and studies that highlight the value proposition of our solutions to new and existing market segments. complete regular reviews of objectives versus plan to deliver quarterly and long term business objectives. review key metrics to ensure achievement of the marketing plan and effective product launches. sales support ? maintain relationships with key opinion leaders and works to develop them into reference customers to help sales in a region or globally. supporting new product sales promotions in the field with direct customer interaction, commercial and technical presentations and collateral. product and business development ? assess needs of customers and markets, develop business plans to create solutions that will gain market share in new market areas. monitor business performance (incl. bookings, margin, and market position), identify issues and drive improvement actions together with the business development and outbound marketing teams. collect voice of the customer (voc) and market trends ? identify, document and communicate why customers buy and how they use thermo fisher scientific products; identify, document and communicate market trends to all relevant parts of the organization. requirements: this position is ideal for a candidate with in depth experience in strategic business development and product marketing of capital equipment in the academic sector. the successful candidate is an experienced professional who thrives in a dynamic team, can drive market & business development and enjoys being exposed to a constant variety of complex issues. the successful candidate will possess the following combination of education, experience and skills: competencies: proven experience in strategic product marketing for capital equipment, including digital marketing & business development in the academic environment, including product launches excellent communication ability (both written and verbal) and influencing skills including the communication of complex concepts to a variety of audiences typically requires 4-5 years of experience in marketing, product management or applications management in a relevant environment. drive for results and an ability to work within a diverse, cross-functional team across multiple sites experience in interacting with highly technical customers and customer groups; able to systematically extract their present and future requirements the ability to envision new opportunities and to drive their implementation to achieve continuous business improvement university degree in a relevant scientific field and/or university degree in business administration willing and able to travel internationally (up to 30%) interested? apply online via the apply button. agency calls not appreciated
19/04/2018 19:05 Fonte: Sire
converse believes that unleashing the creative spirit will change the world. sell. don't sell out you wear what you want and you don't like to be defined. it's your music on your stereo, it's your art on your walls, it's your life and you live it that way. cool. that's what we're all about and we want you to bring that to work for us. we want people who are originals, who can communicate and help others find their originality. sneakers and clothes are the skin we present to people. it might as well be unique. as our department manager, you'll lead and manage all in-store activities to achieve sales and profitability goals, as well as ensure long-term business growth in accordance with converse's brand philosophies, policies and procedures. you'll generate revenue and manage controllables in order to deliver a positive financial performance. you'll also ensure consistent implementation of operating standards, including product flow planning and completion, execution of markdowns, seasonal promotions and initiatives and merchandise presentation. this opportunity also involves providing relevant market information key parnters and consistent leadership to your staff. in addition, you'll recruit and hire top talent, provide ongoing coaching and counseling, implement development strategies, create succession plans, and effectively manage performance and corrective action processes in order to drive organizational talent planning. qualifications hs diploma or equivalent 1-3 years' retail experience at the management level 2 years' additional related experience in lieu of a degree proven success in coaching, counseling and developing people basic computer skills, including ms word, excel and outlook experience strong selling techniques and experience delivering high-level customer service able to perform all store manager functions, including standing for extended periods, speaking clearly with employees and customers, climbing ladders to change displays, stocking and retrieving merchandise, unloading shipments and performing sale setups - hs diploma or equivalent 1-3 years' retail experience at the management level 2 years' additional related experience in lieu of a degree proven success in coaching, counseling and developing people basic computer skills, including ms word, excel and outlook experience strong selling techniques and experience delivering high-level customer service able to perform all store manager functions, including standing for extended periods, speaking clearly with employees and customers, climbing ladders to change displays, stocking and retrieving merchandise, unloading shipments and performing sale setups
19/04/2018 18:35 Fonte: NikeRetailJobs
Azienda: Retail
 
 
pinko, prestigioso brand di moda italiano, ricerca per la propria sede centrale di fidenza (pr), una risorsa nel ruolo di outlet e-commerce customer service. - esperienza pregressa nel ruolo di almeno 2-3 anni esperienza di gestione operations su siti e-commerce (gestione cataloghi, pricebook e promtions) conoscenza di base di web marketing (sem & seo) ottima conoscenza dei più generali strumenti office buona conoscenza della lingua inglese gradita esperienza e conoscenza di piattaforme salesforce commerce cloud e magento - esperienza pregressa nel ruolo di almeno 2-3 anni esperienza di gestione operations su siti e-commerce (gestione cataloghi, pricebook e promtions) conoscenza di base di web marketing (sem & seo) ottima conoscenza dei più generali strumenti office buona conoscenza della lingua inglese gradita esperienza e conoscenza di piattaforme salesforce commerce cloud e magento
19/04/2018 18:00 Fonte: FashionJobs
il gruppo trussardi è stato fondato nel 1911 a bergamo da dante trussardi: è fin dalle sue origini sinonimo di eccellenza, di eleganza discreta, di sperimentazione e di innovazione. il gruppo trussardi conserva i valori di un'impresa familiare, estesa però ai ritmi e alle modalità del vivere contemporaneo: la quarta generazione della famiglia conduce l'azienda e ha saputo trasformare la sua vocazione di marchio di lifestyle in un impegno quotidiano alla ricerca dell'eccellenza assoluta nel made in italy. - il candidato ideale possiede le seguenti caratteristiche: - conoscenza a livello ottimo dell'inglese - esperienza consolidata di almeno 3 anni nel mondo customer service wholesale - passione per il servizio al cliente; - passione per la moda, lusso e design; - ottima conoscenza e utilizzo del pacchetto office; - preferibile conoscenza del sw stealth - doti organizzative e di problem solving. - il candidato ideale possiede le seguenti caratteristiche: - conoscenza a livello ottimo dell'inglese - esperienza consolidata di almeno 3 anni nel mondo customer service wholesale - passione per il servizio al cliente; - passione per la moda, lusso e design; - ottima conoscenza e utilizzo del pacchetto office; - preferibile conoscenza del sw stealth - doti organizzative e di problem solving.
19/04/2018 18:00 Fonte: FashionJobs
pvh è un'azienda tra i marchi di moda noti in tutto il mondo, sinonimo di stile e innovazione, operante nel settore dell'abbigliamento casual, intimo e accessori con i nostri brand calvin klein e tommy hilfiger. - requisiti fondamentali: dinamismo e spiccate doti operative e organizzative; corsi di formazione in visual merchandising; ottimo standing e presenza curata; spiccate doti di customer service; ottime capacità relazionali; diploma/laurea disponibilità a lavorare su turni, soprattutto nel week end ; e' indispensabile un'ottima conoscenza della lingua inglese. - requisiti fondamentali: dinamismo e spiccate doti operative e organizzative; corsi di formazione in visual merchandising; ottimo standing e presenza curata; spiccate doti di customer service; ottime capacità relazionali; diploma/laurea disponibilità a lavorare su turni, soprattutto nel week end ; e' indispensabile un'ottima conoscenza della lingua inglese.
19/04/2018 18:00 Fonte: FashionJobs
 
 
per importante azienda del lusso, siamo alla ricerca di: customer service specialist - si richiede: esperienza pregressa all'interno di customer service, preferibilmente in aziende del lusso. ottima conoscenza della lingua inglese (c1), tedesca (c1), francese (b1). ottima padronanza del pacchetto office (excel), as400, stealth, business object. estrema flessibilità, disponibilità a lavorare su 3 turni coprendo la seguente fascia oraria: dalle ore 7.30 am alle 7.30 pm. - si richiede: esperienza pregressa all'interno di customer service, preferibilmente in aziende del lusso. ottima conoscenza della lingua inglese (c1), tedesca (c1), francese (b1). ottima padronanza del pacchetto office (excel), as400, stealth, business object. estrema flessibilità, disponibilità a lavorare su 3 turni coprendo la seguente fascia oraria: dalle ore 7.30 am alle 7.30 pm.
19/04/2018 18:00 Fonte: FashionJobs
Azienda: ANONIMA
in 2000, retail search srl understood the importance of retail expansion and rapidly gained renowned recognition as a specialized retail executive search firm. throughout the years we have established a confidence and authority with our clients, which has led us to expand our search to other functions such as product, sales, operations, etc. through a direct search and an important database, we are able to recruit the best candidates in the following departments: - retail - sales - operations, fashion design and technical positions - e-commerce - brand & product - marketing & communication - finance - human resources retail search collaborates with the most important fashion houses in italy and abroad as well as other practice industries guaranteeing a high level of service and consultancy. retail search owners ? linda rossi and francesca aveta - except being the ?commercial heart of the company? they supervise and actively participate in each phase of the candidate search following every single step and presentation. the team of retail search has distinctive competencies that allow them to deeply understand client company's needs with daily search management and final candidate selection. - the profile, will be placed in in the e-commerce operation team. she/he comes ideally from a previous experience in companies or communication agencies in the fashion sector and she/he has passion for fashion he/she he will take care of customer assistance and she/he will be responsible in collecting and analyzing customer needs in order to improve pre and post sales processes on e-commerce platforms in detail he/she will take care of: data analysis customer service via email, telephone, text message, chat in italian and english. support for sales activities and online team. post-sale management, returns anti-fraud supervision for the verification of online payments. proactive collaboration with colleagues in order to optimize customer management processes and internal procedures. it's requested good interpersonal skills, good organizational skills and problem solving attitude - the profile, will be placed in in the e-commerce operation team. she/he comes ideally from a previous experience in companies or communication agencies in the fashion sector and she/he has passion for fashion he/she he will take care of customer assistance and she/he will be responsible in collecting and analyzing customer needs in order to improve pre and post sales processes on e-commerce platforms in detail he/she will take care of: data analysis customer service via email, telephone, text message, chat in italian and english. support for sales activities and online team. post-sale management, returns anti-fraud supervision for the verification of online payments. proactive collaboration with colleagues in order to optimize customer management processes and internal procedures. it's requested good interpersonal skills, good organizational skills and problem solving attitude
19/04/2018 18:00 Fonte: FashionJobs
per azienda cliente, orienta spa ricerca un/a stagista in area customer service in zona castellucchio (mn). la risorsa verrà inserita all interno dell ufficio customer service e dovrà relazionarsi con i clienti, sia italiani che stranieri. necessaria la conoscenza dello spagnolo e di almeno un altra lingua, tra cui inglese, francese, tedesco. si offre un iniziale stage di 6 mesi a scopo assunzione. zona di lavoro: castellucchio (mn) il presente annuncio è rivolto ad entrambi i sessi ai sensi della legge 903/77. i candidati sono invitati a leggere l'informativa orienta sulla privacy .
19/04/2018 17:00 Fonte: Orienta
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